Política de reembolso
RETURNS
- Buyer is responsible for loss in value (as agreed upon with seller) if an item isn’t returned in original condition
- Please contact within 30 days of receiving your order, to ensure we can return said items, and possibly generate a return label.
- International Returns or Exchanges within 30 Days, minus shipping cost.
- 30-Day Return Window - upon package arrival. For full refund or exchange upon receiving returned item(s).
- Contact within 30 Days of Receiving Item.
- Generate return label we send you to return item(s) as they arrived, immediately.
- Once received, customer receives full refund (U.S.) or refund minus shipping (International), or Exchange.
- Personalized Items are non-returnable, as they are not resell able.
Refunds (if applicable)
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, please contact us at: Admin@torturecouture.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Shipping
To return your product, you should mail your product to:
TORTURECOUTURE
4829 147th PL SE, Everett, WA 98208
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a full refund, the cost of return shipping will be deducted from your refund.